According to the theory of service quality management,relationship of service quality,customer value,satisfaction,customer expectation and loyalty are analyzed with the empirical research of customer s behavior in auto-market.
通过对服务质量管理理论的回顾和理论分析,结合对汽车消费者行为的实证研究,分析了服务质量、顾客价值、顾客满意、顾客期望与顾客忠诚的内在关系。
By expert suggestions,durable goods should be priced considering customer expectation of price and their cost in open electronic commerce.
计算结果表明,考虑顾客期望的耐用品定价方案优于只考虑成本的耐用品定价。
Customer expectation is a desire for service behavior and service performance by customer.
在服务企业里,顾客期望是指顾客对企业服务行为和服务绩效的预期和希望。
Application of the Level of Customer Expectation to Service in nursing;
顾客期望层次论在护理服务中的应用
The paper adds a third dimension-customer desired value to develop a new three-dimensional evaluation model based of the two-dimensional space of the original importance/competition difference matrix.
研究在原有重要性/竞争差异二维评价空间中增加了第三维——顾客期望价值,构造了新的三维评价模型,拓展鉴别不同类型顾客感知价值驱动因素的战略意义,同时也使得预测具有潜在变动趋势的驱动因素成为可能;并将模型应用于手机用户问卷调查分析,验证了该模型的可操作性。
To analyze this abnormal phenomenon,the article studies the key constitutive factors and influencing factors of telecom customers expectation,and builds a telecom customer expectation management influencing model.
针对通信企业客户期望不断提高,导致营销成本不断上升,而客户满意度达不到预期效果这一现象,剖析了影响通信客户期望的构成因子和主要影响因素,构建了通信客户期望的影响因素模型。
The tendency of service innovation of TPL is to make the customer feel successful which is based on meeting customer expectation,helping the customer fulfil lthe known and unknown requirements.
第三方物流企业的服务出现创新趋势,即在满足客户期望的基础上实现客户成功,帮助客户实现已知的和未知的多层次需求。
However, as the marketing costs rising, customer expectation is also improving, which results in the fail of customer satisfaction improvement.
本文首先论述了客户期望管理的概念与基本模型,然后通过研究客户期望的构成,构建了通信客户期望值构成因子模型;通过研究客户服务质量差距模型、服务期望理论、客户期望与满意度的关系、以及其他行业客户期望值管理的研究成果,结合通信行业特有的行业特征与产品(服务)特色,总结归纳出通信客户期望值的四个重要影响因素,分别为通信企业与客户之间所有的信息沟通、通信客户自身对产品(服务)的个人需求、通信客户对产品(服务)相关的经历经验以及通信产品(服务)的产品属性,并由此构建了通信客户期望值影响因素模型。
Organizations depend on their customers and therefore should understand current and future customer needs, should meet customer requirements and strive to exceed customer expectations.
组织依存于顾客。因此，组织应当理解顾客当前和未来的需求，满足顾客要求并争取超越顾客期望。
Study on Customer Desired Value Change in the Market;
消费者市场中的顾客期望价值转变研究
Research of service marketing strategic based on customer expectation and sensation;
基于顾客期望与感知的服务营销战略研究
Quality objectives should address customer expectations and be achievable within a defined time period.
质量目标应该体现顾客期望且在规定的时间内是可以达到的
determining the needs and expectations of customers and interested parties;
确定顾客和其他相关方的需求和期望；
understanding current and future customer needs ad expectations, in addition to requirements;
除了了解顾客的要求外，还要了解顾客当前和未来的需求和期望；
Conducting market investigation, forecasting and communicating with customers to understand and confirm the customers' demand and expectation.
市场调研、预测或与顾客沟通来实现理解确认顾客的需求和期望。
If can feel to know the resul t to is worth with expectation to match mutually,expect to get to satisfy,custom er be satisfied with.
如果可感知效果与期望值相匹配,期望得到满足,顾客就满意。
I hope after the first supply your customer will place regular order with us.
我希望首次供货之后，贵方顾客将长期订货。
The Research on Service Expectation and Customer Participation in Service Process;
服务过程中服务期望和顾客参与的关系研究
The Comparative Research on the Interface Expectation and Perception of Customers in Hotel Industry
酒店业顾客界面期望与界面感知的比较研究
Distinguish the types of customers and use different words, pitch, pace, volume and inflection to communicate with them.
辨认谁是顾客，他们何时成为你的客户，他们的期望是什么？
I am anxious not to disappoint possible buyer in distant city, to whom I write at the same time .
为不使我们的顾客失望。
Understanding the contract terms and conditions and customer expectations at a detailed level and taking ownership for outcomes without interruption to customer’s ongoing operations.
详尽的了解合同条款和要约以及顾客的期望，在不打扰顾客现有运营的基础上全权负责成果。
the expected or desired degree of customer satisfaction,the development of people in the organization,the needs and expectations of other interested parties,
预期或期望的顾客满意程度；组织内人员的发展；其他相关方的需求和期望；
As our customer need the goods urgently , we hope you will advance shipment to august .
由于我方顾客急需这批货物，希望贵方将装船期提前到8月。
"Thanks to telecommunication and travel, customers everywhere have continuously increased demands on what they expect in motor vehicles"
多亏了电讯和旅游,世界各地的顾客对汽车的期望越来越高
A satisfied customer is the best advertisement that we hope to have.
顾客满意是我们所期望的，它是一种最好的广告宣传。